Introducing Annukka from the CSM team

01.12.2020

 

Who is Annukka?

Hi! My name is Annukka, and I joined TenderEasy as a customer success manager two years ago. I can’t believe it is two years already: time flies!

I am originally from the Cologne area in the Western part of Germany, which – among others - is famous for its cathedral and the Karneval and worth a visit!

After some stops abroad and within Germany, I now live in the Hamburg area.

What are your hobbies?

When I am not working, and when time and budget allow (and no pandemic strikes), I like to travel. When it comes to being outdoors, I like everything that involves water.  

What is your experience in the transportation/freight industry?

Me and freight, especially air freight, come a long way. Years back, when I studied tourism and economics, I worked at the customer service of an airline cargo department during the holiday breaks. And I loved it from day one! Moving freight speedily, making the customers happy, and working with a great team was much fun. And that is how my interest shifted from tourism to logistics.

In my last position before joining TenderEasy, I was a tender manager for air and ocean freight at a logistics service provider for several years, in charge of the EMEA region. Alignment with the stakeholders and coordinating the internal process with all the different parties within and outside the region were just some of my tasks.

Why did you join TenderEasy?

I joined TenderEasy because my work now allows me to combine multiple tasks I enjoy doing:

  • Being in direct contact with the customer
  • I never stop learning – whether it is related to new features or getting more insights in air or ocean freight and other modes.
  • I am working with a great team in an international environment.
  • Having a technical aspect of my work is fun!
  • Last but not least, I also have a comprehensive base of tasks now, which allows for some variety in my day to day work life - never a dull moment!

What are your main skills/When should our readers reach out to you?

Just feel free to reach out for anything; it does not need to be limited to ocean or air freight. If you need some guidance for tender preparation, the process in general, or would like to know how to procure your ad hoc shipments - get in touch with me!

 

Annukka Jäger

annukka.jaegernoSpam@tendereasy.com